Well guys, I'm officially done with this game if this can't be fixed rather easily. I downloaded an update earlier this morning, open up my game and both my characters are there (in name only), unfortunately they have been reset meaning they just showed up as humans with just white boxers and a white tank top. They also had no server, planet, etc. showing up.
I even tried to create a new character just to see what it would do, no server options showed up to choose from. I'm not sure what to do, I tried doing the SWG setup again and that didn't work.
Has anyone experienced something like this before or happen to know of way to fix it while still keeping my characters?