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Wronged By SOE & GSR.

TheBrightLight

By TheBrightLight
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TheBrightLight Newbie

TheBrightLight

Posted
Posted

Hello people I have been suspended from the game (SWG),

for defending my self where as SOE didn't in the past,

in adition to what it say's in the following e-mails I receved thay also claimed I was in possation of two dogey speeder bikes and deleted them,

one of them was the Zion Pimped Out Swoop.

 

Hello,

I regret to inform you that your account () has been

suspended for violation of game policy. The policies violated were

sections 1 and 2 of the Policies and Community Standards as posted at:

http://starwarsgalaxies.station.sony.com

<http://starwarsgalaxies.station.sony.com/> (also shown below). It has

been noted that you used offensive and abusive language towards other

players.

1. You may not harass or threaten other players (sexually, racially, or

otherwise).

Harassment is defined as any unwanted or unwelcome behavior beyond the

limits of good taste and appropriate game context. Final determination

of harassment and severity will be made by a CSR and their Supervisor

after a thorough investigation to ensure that each violation is treated

fairly and objectively.

Harassment will result in disciplinary action being taken against the

account that may include official warnings, account suspensions, or

account terminations depending on the severity of the incident which

will be determined by a CSR and a CSR Supervisor. Multiple suspensions

or account termination will result in the termination of all SOE game

accounts. Sexual/Racial harassment or hate mongering will lead to the

immediate termination of all SOE game accounts. will lead to the

immediate termination of all SOE game accounts.

2. You may not use any sexually explicit, harmful, threatening, abusive,

defamatory, obscene, hateful, racially or ethnically offensive language,

in any language. The presence of any form of preventative filter or

other game features is not license or permission, tacit or otherwise, to

use such language in any form.

The use of offensive language will result in disciplinary action being

taken against the account that may include official warnings, account

suspensions, or account terminations depending on the severity of the

incident which will be determined by a CSR and a CSR Supervisor.

Multiple suspensions or account termination will result in the

termination of all SOE game accounts.

The timeframe for the suspension is 3 - 5 days. At the end of this time

you should regain access to your account. If you have any questions

regarding these actions please feel free to contact

SWGSupport@SOE.Sony.com.

 

 

Jalane Crosby

CSR Supervisor

Star Wars Galaxies

http://www.station.sony.com

 

 

 

 

Hello,

 

If someone is harassing you in game or using inappropriate language/

behavior you should use the /report <name> command and submit a ticket

via the in game holocron under the Community Standards/ Harassment

category. This will bring the issue to the attention of a CSR and the

CSR will address the behavior as necessary. Another player's violation

of game policy does not condone your violations of game policies.

 

Jalane Crosby

CSR Supervisor

Star Wars Galaxies

http://www.station.sony.com

 

 

 

-----Original Message-----

From: Lee Harvey Cale [mailto:lee-bee-love@ntlworld.com]

Sent: Thursday, December 02, 2004 2:22 PM

To: Crosby, Jalane

Subject: Re: Your Star Wars Galaxies Account

 

He harassed me and made angry and in that mood I told him to get off my back,

you people do nothing when worse happened to me so you leave me no choice but to find way's to defend my self.

 

 

Hello,

 

If someone is harassing you in game or using inappropriate language/

behavior you should use the /report <name> command and submit a ticket

via the in game holocron under the Community Standards/ Harassment

category. This will bring the issue to the attention of a CSR and the

CSR will address the behavior as necessary. Another player's violation

of game policy does not condone your violations of game policies.

 

Jalane Crosby

CSR Supervisor

Star Wars Galaxies

http://www.station.sony.com

 

If you reply to this message please include the entire thread of our

prior correspondence. Thank you

 

For quick answers to many game play questions, you may want to first

reference the knowledge base located in the Holocron Menu. You can do so

by selecting the customer service option and then using the knowledge

base tab. You may also access the Knowledge Base online at

http://www.station.sony.com/kb. We have recently added hundreds of new FAQs and

answers and will be adding more daily, so give it a try!

 

 

-----Original Message-----

From: Lee Harvey Cale [mailto:lee-bee-love@ntlworld.com]

Sent: Thursday, December 02, 2004 2:22 PM

To: Crosby, Jalane

Subject: Re: Your Star Wars Galaxies Account

 

He harassed me and made angry and in that mood I told him to get off my back,

you people do nothing when worse happened to me so you leave me no choice but to find way's to defend my self.

 

 

-----Original Message-----

From: Lee Harvey Cale [mailto:lee-bee-love@ntlworld.com]

Sent: Thursday, December 02, 2004 3:11 PM

To: Crosby, Jalane

Subject: Re: Your Star Wars Galaxies Account

 

I did.

 

 

 

P.S. Because been suspended stops you from cancling your account I am going up to the bank tomorrow to cancle my direct debit ,

also it is my birthday to day and if SOE checked there logs as thay say thay do then there know because it was mensioned in the argument between me and a txf member that moned to soe,

he should be an imp not a reb with that atitude if you ask me.

 

 

 

What happened:-

I was getting rair items of meatlump fools and he decided that he had more rights than me and started to tell me I was not wecome and told me to get lossed and he was rude,

so in a moment of anger I said f**k you I pay for my subribtion too and it's my birthday,

and he just said that it was his birthday two day ago and that he pay's for his subcribtion too like he was calling me dumb or something,

I refused to reply to him and then he said that he is going to report me so I said lol,

and then I refused say eneything else to him and he left for an hour or more and then came back and keeped asking me if I was there,

I keeped igoring him then the SOE (GSR) rep turned up and informed me of that he or she had deleted two speeder bikes from my data pad and claimed that thay was not allowed and just kept telling me to log off and refusing to discuse the matter further and then moved me to some other spot that looked like cor contry cide and refused to give me legal info and refused to discuse the matter further and kept thretening me to log off safely or he or she whould remove me from the game and then I was kick from the game

 

 

More E-Mail reply's:-

Upon reviewing your tickets I can see where CSR PaulMa responded to your

ticket informing you that the report you filed did not contain the

information necessary to take action against the person you reported. I

do not see any other responses to tickets regarding this matter. If the

ticket or report was filed by another character please let me know. And

I will investigate the issue further.

 

Jalane Crosby

CSR Supervisor

Star Wars Galaxies

http://www.station.sony.com

 

 

 

-----Original Message-----

From: Lee Harvey Cale [mailto:lee-bee-love@ntlworld.com]

Sent: Thursday, December 02, 2004 5:14 PM

To: Crosby, Jalane

Subject: Re: Your Star Wars Galaxies Account

 

Wong the they said something like SWG is full of allsorts of people and

we

has no intention of taking action,

I arrived in the town and a gang of imp player surrounded me and

slandered

me and victimized me and you people was Not interested.

 

 

 

:fett: Lets show GSR we are the the bill payer not them:mad:

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Trahern Valley Newbie

Trahern Valley

Posted
Posted

His post is more than a bit confusing. As to what's wrong with owning swoops, nothing. Unless they're naughty swoops.

 

Vehicles tend to have a set amount of hitpoints. The amount usually depends on how good the materials used to make them are, and how good the Master Artisan's experimentation was on the vehicle.

 

Apparently there was some bug or exploit or something that let people end up with vehicles that had way more hitpoints than they should. The 'Powers That Be' frown on that kind of thing. They also frown when players are offensive and do not do what they are told. I suspect that while both sides of the argument may have misused the English language, they sided with the one who could actually use it properly.

 

Travel Tip of the Day: Ride not too close to Nightsisters, for they love to blow up your vehicle before viciously slaughtering you.

 

Edited to add: Hey, a third of the way to custom title goodness. And halfway to being the devil. Fun times ahead. :D

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