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Freezing up--needs hard boot


darredet

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Hi:

 

Periodically when I run the game it freezes when I am in the hanger getting ready to launch. The arrows will blink around the launch heading and then freeze along with the music. Following the instructions of Esc-Space-Enter does not work. Nor does hitting Crtl-Alt-Del. I have to perform a hard boot whenever this happens. I recently purchased the game at Walmart--the jewel case version. It says it is version 2.02. I am running Windows ME with 128 MB of RAM. I have attached my diadiag specs for review.

 

System Information

------------------

Time of this report: 2/16/2002, 22:19:51

Machine name: A9J1J9

Operating System: Microsoft Windows ME (4.90, Build 3000)

Language: English (Regional Setting: English)

System Manufacturer: micronpc.com

System Model: micronpc.com

BIOS: Award Modular BIOS v6.00PG

Processor: AMD Athlon Processor, MMX, 3DNow, ~1007MHz

Memory: 128MB RAM

Page File: 59MB used, 1860MB available

DirectX Version: DirectX 8.0 (4.08.00.0400)

DX Setup Parameters: Not found

DxDiag Version: 4.08.00.0400

 

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: The file nvdisp.drv is uncertified, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs. You may be able to get a certified driver from the manufacturer of the hardware device.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

 

------------------

DirectX Components

------------------

ddraw.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 344064 bytes

ddraw16.dll: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 28496 bytes

ddrawex.dll: 4.87.00.0700 English Final Retail 6/8/2000 17:00:00 36864 bytes

ddraw.vxd: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 30469 bytes

ddhelp.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 41984 bytes

dxapi.sys: 4.87.00.0700 English Final Retail 6/8/2000 17:00:00 2416 bytes

d3d8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1062400 bytes

d3dref8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 236544 bytes

d3dim.dll: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 638976 bytes

d3dim700.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 872960 bytes

d3dref.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 140800 bytes

d3dramp.dll: 4.07.00.0700 English Final Retail 6/8/2000 17:00:00 606208 bytes

d3drgbf.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:06:42 58880 bytes

d3drg16f.dll: 4.02.00.1054 English Final Retail 7/1/1997 13:07:56 72192 bytes

d3drm.dll: 4.06.02.0436 English Final Retail 6/8/2000 17:00:00 446464 bytes

d3dxof.dll: 4.06.02.0436 English Final Retail 6/8/2000 17:00:00 118784 bytes

d3dpmesh.dll: 4.06.02.0436 English Final Retail 6/8/2000 17:00:00 102400 bytes

dplayx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 245760 bytes

dpmodemx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 36864 bytes

dpwsockx.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 77824 bytes

dplaysvr.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 45056 bytes

dpnsvr.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 69632 bytes

dpnet.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 237568 bytes

dpnlobby.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 98304 bytes

dpnwsock.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 118784 bytes

dpnaddr.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 90112 bytes

dpnmodem.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 110592 bytes

dpvoice.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 282624 bytes

dpvsetup.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 122880 bytes

dpvvox.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 184320 bytes

dpvacm.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 90112 bytes

dpvhelp.exe: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 81920 bytes

dinput.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 176128 bytes

dinput8.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 204800 bytes

dinput.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 10874 bytes

dimap.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 102400 bytes

diactfrm.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 307200 bytes

vjoyd.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 33361 bytes

joyhid.vxd: 4.88.00.0400 English Final Retail 11/3/2000 14:35:22 13055 bytes

joy.cpl: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 155648 bytes

gcdef.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 249856 bytes

gchand.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 6144 bytes

pid.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 40960 bytes

gameenum.sys: 4.07.01.3000 English Final Retail 6/8/2000 17:00:00 10608 bytes

hidgame.sys: 4.07.01.3000 English Final Retail 6/8/2000 17:00:00 8912 bytes

dsound.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 455680 bytes

dsound3d.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1339392 bytes

dsound.vxd: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 48171 bytes

dswave.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 15360 bytes

dsdmo.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 176128 bytes

dsdmoprp.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 66560 bytes

dmusic.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 94208 bytes

dmusic16.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 11008 bytes

dmusic32.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 28672 bytes

dmband.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 25600 bytes

dmcompos.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 59392 bytes

dmime.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 168960 bytes

dmloader.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 30720 bytes

dmstyle.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 110080 bytes

dmsynth.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 130048 bytes

dmscript.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 78336 bytes

dx7vb.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 600576 bytes

dx8vb.dll: 4.08.00.0400 English Final Retail 11/3/2000 14:35:22 1069056 bytes

amstream.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 63488 bytes

devenum.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 52224 bytes

dxmasf.dll: 6.04.07.1121 English Final Retail 9/21/2001 14:44:32 498448 bytes

mciqtz.drv: 4.00.96.0729 English Final Retail 11/3/2000 14:35:22 11776 bytes

mciqtz32.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 33792 bytes

mpg2splt.ax: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 141312 bytes

qcap.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 167936 bytes

qdv.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 229888 bytes

qdvd.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 344064 bytes

quartz.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 956416 bytes

quartz.vxd: 4.00.00.0501 English Final Retail 11/3/2000 14:35:22 5672 bytes

strmdll.dll: 4.01.00.3857 English Final Retail 6/8/2000 17:00:00 252736 bytes

vidx16.dll: 0.00.00.0000 English Final Retail 11/3/2000 14:35:22 10240 bytes

iac25_32.ax: 2.00.05.0052 English Final Retail 7/29/1999 08:27:02 199680 bytes

ir41_32.ax: 4.41.16.0002 English Final Retail 7/29/1999 08:27:04 848384 bytes

ir41_qc.dll: 0.00.00.0000 English Final Retail 7/29/1999 08:27:08 115200 bytes

ir41_qcx.dll: 0.00.00.0000 English Final Retail 7/29/1999 08:27:08 337920 bytes

ir50_32.dll: 5.1538.15.0044 English Final Retail 7/29/1999 08:27:10 739328 bytes

ir50_qc.dll: 5.00.63.0038 English Final Retail 6/8/2000 17:00:00 212992 bytes

ir50_qcx.dll: 5.00.64.0038 English Final Retail 6/8/2000 17:00:00 196608 bytes

ivfsrc.ax: 5.03.02.0038 English Final Retail 6/8/2000 17:00:00 139264 bytes

mswebdvd.dll: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 245248 bytes

msdvdopt.dll: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 74512 bytes

ks.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 117600 bytes

ksproxy.ax: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 116224 bytes

ksuser.dll: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4096 bytes

stream.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 41920 bytes

mspclock.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4800 bytes

mspqm.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 4848 bytes

mskssrv.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 6368 bytes

swenum.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 3456 bytes

mstee.sys: 4.90.3000.0400 English Final Retail 11/3/2000 14:35:22 4896 bytes

mpg2splt.ax: 6.03.01.0400 English Final Retail 11/3/2000 14:35:22 141312 bytes

nabtsfec.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 78448 bytes

ccdecode.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 13520 bytes

vbisurf.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 30992 bytes

msyuv.dll: 4.90.00.3000 English Final Retail 6/8/2000 17:00:00 32768 bytes

kstvtune.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 54544 bytes

ksxbar.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 40720 bytes

kswdmcap.ax: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 84752 bytes

vfwwdm32.dll: 4.90.00.3000 English Final Retail 6/8/2000 17:00:00 69632 bytes

wstdecod.dll: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 56592 bytes

msdv.sys: 4.90.3000.0000 English Final Retail 6/8/2000 17:00:00 45744 bytes

 

---------------

Display Devices

---------------

Card name: NVIDIA GeForce2 GTS (Micron)

Manufacturer: NVIDIA

Chip type:

DAC type:

Device ID: Enum\PCI\VEN_10DE&DEV_0150&SUBSYS_00161545&REV_A3\280800

Display Memory: 63.5 MB

Current Mode: 1024 x 768 (32 bit)(optimal refresh rate)

Monitor: Default Monitor

Monitor Max Res:

Driver Name: nvdisp.drv

Driver Version: 4.12.01.0377 (English)

DDI Version: 7

Driver Attributes: Final Retail

Driver Date/Size: 2/8/2000 11:57:00, 66784 bytes

Driver Certified: No

WHQL Date Stamp: 11/1/206

VDD: *vdd

Mini VDD: nvmini.vxd

Mini VDD Date: , 0 bytes

Device Identifier: {D7B71E3E-4210-11CF-8C77-172000C2C935}

Vendor ID: 0x10DE

Device ID: 0x0150

SubSys ID: 0x00161545

Revision ID: 0x00A3

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result:

D3D Test Result:

AGP Test Result:

 

-------------

Sound Devices

-------------

Description: SB Live! Wave Device

Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_80261102&REV_07\BUS_00&DEV_09&FUNC_00

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: emu10k1f.sys

Driver Version: 5.12.01.3041 (English)

Driver Attributes: Final Retail

Driver Certified: Yes

Date and Size: 6/29/2000 10:27:24, 286621 bytes

Other Files: emu10k1f.sys

Driver Provider: Creative

HW Accel Level: Full

Registry: OK

Sound Test Result:

 

-----------

DirectMusic

-----------

DLS Path: C:\WINDOWS\system32\drivers\gm.dls

Version: 1.00.16.0002

Ports:

Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port

SB Live! Wave Device, Software (Kernel Mode), Output, DLS, Internal

MIDI Mapper, Hardware (Not Kernel Mode), Output, No DLS, Internal

Microsoft GS Wavetable SW Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Live! MIDI UART, Hardware (Not Kernel Mode), Output, No DLS, External

A: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal

B: SB Live! MIDI Synth, Hardware (Not Kernel Mode), Output, No DLS, Internal

SB Live! MIDI UART, Hardware (Not Kernel Mode), Input, No DLS, External

Registry: OK

Music Test Result:

 

-------------

Input Devices

-------------

Device Name: Logitech WingMan Extreme Digital 3D (USB)

Driver Name: joyhid.vxd

Driver Version: 4.88.00.0400 (English)

Driver Attributes: Final Retail

Date and Size: 11/3/2000 14:35:22, 13055 bytes

 

Poll w/ Interrupt: Yes

Registry: OK

 

-------------

Input Drivers

-------------

Registry Key: msjstick.drv<0000>

Active: Yes

DeviceID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102&REV_07\BUS_00&DEV_09&FUNC_01

Matching DevID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102

16-bit Driver: msjstick.drv

32-bit Driver: vjoyd.vxd

 

Registry Key: msjstick.drv<0011>

Active: Yes

DeviceID: HID\VID_046D&PID_C207\0000USB&VID_046D&PID_C207&INST_0

Matching DevID: HID\VID_046D&PID_C207

16-bit Driver: msjstick.drv

32-bit Driver: vjoyd.vxd

 

 

----------------------------

DirectPlay Service Providers

----------------------------

Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)

Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (4.08.00.0400)

Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)

IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (4.08.00.0400)

DirectPlay8 IPX Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)

DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnwsock.dll (4.08.00.0400)

DirectPlay8 Modem Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)

DirectPlay8 Serial Service Provider - Registry: OK, File: dpnmodem.dll (4.08.00.0400)

DirectPlay Test Result:

 

-------------------------

DirectPlay Lobbyable Apps

-------------------------

FS2000 (DX7) - Registry: OK, ExeFile: fs2000.icd (7.00.00.4781)

 

------------------------------------

Inactive Display Entries in Registry

------------------------------------

None

 

----------------------------------

Inactive Sound Entries in Registry

----------------------------------

None

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