LCPD Posted May 27, 2002 Share Posted May 27, 2002 Maybe i should be posting this at their forum but i wanted to see if anyone knows what is wrong. When i start the installation an error message comes up saying: "the installshield engine (ikernel.exe) could not be installed. the system could not read the specified device." does anyone know how to fix this? PLEASE HELP!! Link to comment Share on other sites More sharing options...
Xcom Posted May 27, 2002 Share Posted May 27, 2002 This is very common error with InstallShield (setup programme). Possible reason/solutions: Insufficient permissions on the machine. If you are using a Windows NT or a Windows 2000 machine, you need to have administrative permission to run an InstallShield Professional 6.x setup. Make sure you have the correct permissions. If you just ran an InstallShield setup, the engine takes a few seconds at the end of the installation to clean up. During this time Ikernel.exe (the engine file) is running in memory from a previous process; that is why you are not allowed to launch another setup. Waiting a few seconds and running the setup again should resolve this. Hit the Ctrl, Alt & Delete keys simultaneously. This will show all of the programs that are running in the background. Highlight and End Task on all programs except Explorer and Systray. Check and make sure Ikernel.exe is not in memory. If it is, and no setup is running at the time, end that task. Clean out the Temp directory. Delete the Program Files\Common Files\InstallShield\Engine folder and then rerun the setup. Reinstalling Internet Explorer (IE) 5.x can also repair a number of corrupted/missing core Windows files from your machine, so reinstalling IE 5.x and the NT service pack is also suggested. Hope this helps. Link to comment Share on other sites More sharing options...
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