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Another Problem...Plz Help


musika01/38

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Rite heres the Error message in full....

 

 

Error Code: -5003 : 0x5

Error Information:

>SetupDLL\SetupDLL.cpp (1799)

pAPP:Star Wars Empire at War Demo

PVENDOR:LucasArts

PGUID:1E875C1C-7BFF-47D6-8A01-E9C93A244B41

$11.0.0.28844PAK

 

 

....then it shuts itself down...

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Guest DarthMaulUK

If you have Windows XP or MS server 2003, it could be this:

 

If the message "Problem with Installation Status code 0x5" appears during the installation of the P-Series drivers, the installation has failed because you have not got the correct user privilege level for this operation.

 

Log off Windows and log in as the "Administrator" for your PC, then re-install the P-Series drivers.

 

However, if you dont know what you are doing, I wouldnt do the above. Let me know your operating system please. This isnt going to be easy to clear up as Microsofts own support site hasnt a clue lol. Shocked? No.

 

Did you install Direct x9c? The newer version? If you cant get that from the CD, visit http://www.microsoft.com and grab if there first. Then reboot, then try again. If that doesnt work, if you have Windows XP, i would do a re-install but back up any files you might need to keep because it does sound that a file has been damaged or altered by another piece of software.

DMUK

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My com. stats

 

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 2 Build 2600

OS Manufacturer Microsoft Corporation

System Name HOME

System Manufacturer Packard Bell NEC

System Model 00000000000000000000000

System Type X86-based PC

Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3200 Mhz

Processor x86 Family 15 Model 4 Stepping 3 GenuineIntel ~3200 Mhz

BIOS Version/Date American Megatrends Inc. 0159, 25/04/2005

SMBIOS Version 2.3

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United Kingdom

Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

User Name HOME\Family

Time Zone GMT Standard Time

Total Physical Memory 1,024.00 MB

Available Physical Memory 495.31 MB

Total Virtual Memory 2.00 GB

Available Virtual Memory 1.93 GB

Page File Space 2.40 GB

Page File C:\pagefile.sys

 

 

i got DirectX 9c....

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Guest DarthMaulUK

I need to make sure that the Direct X9 you have was installed very recently ( after August 2005) if not, just install it again.

If not re-install windows xp. It must have a file missing

 

DMUK

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System Information

------------------

Time of this report: 1/31/2006, 21:26:12

Machine name: HOME

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)

Language: English (Regional Setting: English)

System Manufacturer: Packard Bell NEC

System Model: 00000000000000000000000

BIOS: BIOS Date: 04/25/05 23:20:05 Ver: 08.00.09

Processor: Intel® Pentium® 4 CPU 3.20GHz (2 CPUs)

Memory: 1022MB RAM

Page File: 405MB used, 2051MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode

 

 

this is the stats of the DxDiag....only thing is the com came complete with xp installed

so re-intalling...mighty be a bit of a problem.

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Guest DarthMaulUK

Is the computer stil under warranty? I am really stumped what could be causing this problem. It appears that the Setup file is damaged.

 

Have you tried to install anything else? Also, did you happen to create a system restore point? I might be an idea to download the demo again from a different source as the file in the demo COULD be at fault.

 

DMUK

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If you do try to download it again from a different source, remember to download it to a seperate location than before so you don't overwrite the old file. I've had problems before (not with the demo, but other files) when overwriting a corrupt file, and it still ended up being corrupted. :(

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  • 2 weeks later...
  • 2 weeks later...

Hey guys, rite so i've finally got the full game and the same problem still occurs....totally not fair!...the system checks out to be fine, and all the bits are ok or better...so im now totally out of ideas...fanx for all the help

 

 

 

 

LucasArts System Report

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Product

 

Name Star Wars: Empire at War

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

DirectX

 

Version 9.0c

d3dx9_27.dll Yes

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Display devices

 

Device ATI RADEON 9550

TnL Yes

Pixel shader 2.0

Vertex shader 2.0

Driver ati2dvag.dll

Version 6.14.10.6476

VendorId 4098

DeviceId 16723

Memory 256.0 MB

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Sound devices

 

Device Realtek AC97 Audio

Driver ALCXWDM.SYS

Version 5.10.0000.5780

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

CPU

 

Device Intel® Pentium® 4 CPU 3.20GHz (2 CPUs)

Total 2

Speed 3183 MHz

MMX Yes

SSE Yes

SSE2 Yes

3DNow No

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

RAM

 

Total 1023 MB

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Operating system

 

Name Windows XP

Version Service Pack 2

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Drives

 

Name C:

Device ST3200826A

File system NTFS

Total 184622 MB

Available 149869 MB

 

Name D:

Device ST3200826A

File system NTFS

Total 190780 MB

Available 182397 MB

 

Name E:

Device LITE-ON DVD SOHD-16P9S

 

Name F:

Device HL-DT-ST DVDRRW GWA-4161B

 

Name CdRom2

Device CD-ROM Drive

 

Name Volume{870

Device CD-ROM Drive

 

Name Volume{870

Device CD-ROM Drive

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