Guest DarthMaulUK Posted June 16, 2004 Posted June 16, 2004 People have been asking about what happens once the 14 days is up. ok.. You will be given the chance to subscribe to Galaxies and continue your online experience with the character you created - so you won't lose anything. However, if you leave a gap (say a month or more) there is no guarantee that your character will still be there. The same applies to those on the 30 day roll over subscriptions as well. This is the official word from Lucasarts DMUK
artaxerxes Posted June 17, 2004 Posted June 17, 2004 They have us! Just like drugs - the first taste is always free.... What is the cheapest UK source for the game? Or will they monthly subscription charge be offered immediately? Thanks for finding these things out for us... Once I have paid at least one subscription charge - does your character remain on the books for all time?
Guest DarthMaulUK Posted June 17, 2004 Posted June 17, 2004 Currently SW Galaxies is extremely hard to find in stores due to a recent CD key error. I have spoken to Activision today, who publish Galaxies in the UK and are aware and stocks should be in stores now - but they are not in most GAME stores. You might find a copy in WHSMITH but you will have to have a good look and DONT expect to pay any more than £19.99 for the game. What ever you do, do NOT purchase a second hand copy of the game as the CD key will not work for a new account. Once you start paying, there is no guaurantee that your character will remain on the server if they have to do a server wipe. This applies to everyone but is very unlikely. They *should* offer you to subscribe to the game online without having to purchase a copy - actually this is something I didnt even ask! LOL I will speak to Lucasarts again today and find out. ;-) DMUK
artaxerxes Posted June 17, 2004 Posted June 17, 2004 It would be foolish of them not to want to give the easiest path to new subscribers - but there is nothing, no documentation nada with the download. Add that to the fact that you can't post on the official forums without being a subscriber and we DEMOists are left in an information vacuum. Shoddy. I would prefer not to buy the box - as I am sure the cost will exceed the monthly charge - and i have the 2 gig download safely filed away - the manual might of been nice though on day one though.
Guest DarthMaulUK Posted June 18, 2004 Posted June 18, 2004 Originally posted by artaxerxes I would prefer not to buy the box - as I am sure the cost will exceed the monthly charge - and i have the 2 gig download safely filed away - the manual might of been nice though on day one though. Spoken with Lucasarts and you will indeed have to go out and BUY the game. You will get another 30 days trial with the game, plus all the documentation. Besides, if you didnt buy the game and for whatever reason you had to reformat, you wouldnt have the game to re-install. The game is pretty inexpensive now (not sure about the USA) DMUK
artaxerxes Posted June 18, 2004 Posted June 18, 2004 Sigh. Thanks for the heads up. Tyhat importmadness company does it for £20. Looks like they (rather than amazon £30) will get my business.
Mex Posted June 19, 2004 Posted June 19, 2004 I phoned GAME up yesterday and they don't have any due to that cd-key error. I guess my characters going to the recycle bin if I can't get to WHSmith or something like that.
Guest DarthMaulUK Posted June 19, 2004 Posted June 19, 2004 From Activision We're still investigating the CD key errors and stock issues, I'll get back to you as soon as I have an update. Your email has hopefully galvanised people back into action over this. Regarding gamecards, it was originally not financially viable at launch, but I'm told the situation is due to be re-assessed in August. Best **** DMUK
megatron Posted July 4, 2004 Posted July 4, 2004 Well I am in the same boat now, I'm hooked. I will be going out to track down a copy as soon as the shops open, cause its 7am on a Saturday. Glad that the game will be cheap since its a year old and the bugs are not too great in number as far as I have seen. Don't like the subscription charge, but oh well I played America's Army for a long time and that was free so its swings and roundabouts. The only bugs I noticed was where a couple of normal missions had no target and I cant complete any entertainer missions it seems. I go to the gold shower of light and entertain but after 2min I still don't complete the mission, I even tried inside the venues. Maybe I should make a new thread...
Jace25 Posted July 25, 2004 Posted July 25, 2004 Frankly Im amazed. I did the trial, ordered the game, and I am now the proud owner of one of the dud activation keys. I can only contact customer support during weekdays which is no help as I work abroad and I need to be in front of the PC I installed the game on apparently. I am so mad. Feel I have been duped - if this is a pay monthly service, I expect a pay monthly level of support. My telephone contract is less money, and I get 24hour support from them.
Guest DarthMaulUK Posted July 25, 2004 Posted July 25, 2004 Are you in the UK? Let me know where you are based and if you are still having problems I will see what i can do to help. But welcome to the world of Sony Online 'Entertainment' DMUK
Jace25 Posted July 26, 2004 Posted July 26, 2004 Yes I am in the UK. Ordered the game from Amazon. Any help much appreciated. Will try my hand with support from Ireland where I work next week. Not holding my breath though. Suspect they will ask me questions that I will need to be in front of my machine to answer.... ho hum.
Guest DarthMaulUK Posted July 26, 2004 Posted July 26, 2004 You can do a live Tech support with SOE online via their tech support website. I am shocked at how long they have taken to discover this problem, or admit it to the public as it has been in the UK since March. Try the tech support first, then report back if you have no joy and i will speak with the powers that be! DMUK
Jace25 Posted July 29, 2004 Posted July 29, 2004 This is the email I had from support after a couple of online conversations: ------------- Hello Jason, Thank you for contacting the Sony Online Entertainment Customer Service department. I will need the following peices of information please. Full name E-mail Key Store where Purchased Date A scanned picture of the receipt and game in ZIP format. ------------- I had already provided all of this information apart from the scanned images on my first email. Do they seriously expect me to go and buy a scanner? I have responded to that effect, restating all of the other information. Very p*ssed off now... it shouldnt be this hard Jason
Guest DarthMaulUK Posted July 29, 2004 Posted July 29, 2004 Due to software priates out there, they have to protect their investment. Do you live in the UK? Let me know asap and i will email my contact there to see if we can get this sorted out DMUK
Jace25 Posted July 29, 2004 Posted July 29, 2004 Yes I live in the UK (Leeds area) but work in Dublin, Ireland currently.
kytsym Posted July 30, 2004 Posted July 30, 2004 I too have been victim of dodgy rego keys in stock. Live in Australia and have purchased through online retailer here, and they've had running battle with SOE to get new rego keys for their existing stock. They've had this resolved now so hopefully my shiny new box & valid rego key will appear this week. LOVED the demo and am now hooked, playing KOTOR to pass the days until SWG arrives.
Jace25 Posted July 30, 2004 Posted July 30, 2004 Indeed... I can only finish KOTOR so many times though
Jace25 Posted July 30, 2004 Posted July 30, 2004 Any news DarthMaulUK, I am thinking my character will have been washed away by the time this sorts itself out.
Guest DarthMaulUK Posted July 30, 2004 Posted July 30, 2004 rome wasnt build in a day, neither was getting replies! hehe DMUK
Jace25 Posted July 31, 2004 Posted July 31, 2004 New key was mailed to me today, after sending a reasonably snotty mail about not owning scanners and the like. Not had a chance to try it yet though The party aint over til the Hutt sings.
Daniel_Dyke Posted August 4, 2004 Posted August 4, 2004 Are the copies with the key problem fixed marked? Danny Dyke:c3po:
Guest DarthMaulUK Posted August 4, 2004 Posted August 4, 2004 Not sure what you mean. Bascially, there was a production error with the codes, plus some stores put those copies returned back on sale. DMUK
Daniel_Dyke Posted August 4, 2004 Posted August 4, 2004 Sorry,I've changed it now. I mean are the one's with the problem FIXED marked, like maybe it says it definitely does not have the problem?
Daniel_Dyke Posted August 4, 2004 Posted August 4, 2004 AAAAAARGH! I've installed the 14-day trial and registered a user, but it says I need a CD key code! Bu I don't have one because I only downloaded the trial, I don't HAVE a copy! What do I do, my acount won't work until I put it in! Have I used the wrong .exe(I used the one on the desktop)? BTW- I only downloaded it today. Please help...
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