reelguy227 Posted November 28, 2008 Share Posted November 28, 2008 Hey all, long time no talk. I got a question that maybe someone could answer. My cousin just got galaxies and updated it and everything, but he can't play the game itself. The Launchpad comes up and then he clicks play, then the Launchpad disappears and an hour glass pops up, but nothing happens. The game doesn't load after that point and hes left staring at the desktop. Does anyone know what this problem is, and how to solve it? If so, that would be great. He and I really want to play online, but obviously can't if the game won't even start for him. Thanks again Link to comment Share on other sites More sharing options...
adamqd Posted November 29, 2008 Share Posted November 29, 2008 If you have it installed on a Vista PC, make sure you right click the Galaxies Icon and click "run as Administrator" or it wont run Link to comment Share on other sites More sharing options...
reelguy227 Posted November 30, 2008 Author Share Posted November 30, 2008 It's running on XP Service Pack 2. This is starting to get really annoying. I've tried everything: checked directx, updated the video card's driver, run a full file scan, put the game in the exceptions list of both the firewall and av program. What else is there for me to do? I can't think of anything else. Anyone ever experience this before???? This is getting so old....an what's even worse is that my cousin bought the downloadable version thinking it would solve the problem, but apparently not because it's still crashing after clicking play. And it's non-refundable..... Link to comment Share on other sites More sharing options...
rexocom Posted May 13, 2009 Share Posted May 13, 2009 admqd is right actually right click on the 'run as administrater' and then it should work. Link to comment Share on other sites More sharing options...
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