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Jumpy Scrolling


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Man, I hate machines :p


Very recently, my computer caught a virus. As a result, I had no other choice but to reboot the entire thing and reinstall the operating system.

While I was at it, I also installed Norton Anti-Virus software and it has detected nothing so far. Overall, my computer seems fine... except for some level of performance.


Whenever I go onto the internet and scroll down a web-page, its seems very jumpy. I've tried configuring the mouse in the control panel by adjusting its sensitivity, but that doesn't appear to make a difference. I also tried configuring the appearance using the advance option within the display icon in the control panel. Again no success...


Can anybody please help me? Did I miss something I was supposed to install after rebooting? This is starting to drive my own mother insane, and its scary seeing her angry...

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Sorry if this is an obvious questionbut you havent listed your kit:


Have you reinstalled your hardware's latest graphics drivers?


You need to let us know what specs you have, including if you have integrated graphics or a separate graphics card.


go to start>run> type in dxdiag. A box will come up called the directX diagnostic, the second tab is display >take a screengrab of that for us, or jot down what it says



Edited by Astrotoy7
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^ oh, ok. Thanks, I'm doing that now.


EDIT: m'kay, this is what the system tab says:


Operating System: Microsoft Windows XP Home Edition (5.1, Build 2600)

Language: English (regional setting: English)

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: GA-VM900M

BIOS: Award Modular BIOS v6.00PG

Processor: Intel® Core2 CPU 4400 @ 2.00GHz (2 CPUs)

Memory: 2048MB RAM

Page File: 355MB used, 3584MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode


And this is the display tab:


Card name:


Chip type:

DAC type:

Device Key: Enum\

Display Memory: n/a

Current Mode: 1024 x 768 (32 bit) (1Hz)


Monitor Max Res:

Driver Name: vga.dll

Driver Version: 5.01.2600.0000 (English)

DDI Version: unknown

Driver Attributes: Final Retail

Driver Date/Size: 2/28/2006 23:00:00, 9344 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: vga.sys

Mini VDD Date: 2/28/2006 23:00:00, 20992 bytes

Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}

Vendor ID: 0x0000

Device ID: 0x0000

SubSys ID: 0x00000000

Revision ID: 0x0000

Revision ID: 0x0000

Video Accel:

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Not Available

D3D Status: Not Available

AGP Status: Not Available

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

^ Thats it. Do you need me to copy down anything else?


Maybe it is the drIvers, but I thought I already installed them. I remember inserting this disk called GIGABYTE. It was labelled as VIA Chipsets Motherboard Utility CD. From this disk, I installed the following:


VIA HyperionPro Driver

VIA Lan driver

VIA HD Audio Driver

VIA USB 2.0 Controller


Maybe I installed the wrong CD?

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Always get the drivers off the site manufacturer as they are likely to be later versions that what your motherboard shipped with.


So you dont have a separate graphics card ?? Thats a shame because that mainboard supports a pci-express x16 graphics card and would improve your systems usefulness to no end, if you like to play games of course.


anyway - here are the drivers for that board... give the vga(graphics) ones a try




alternately, you can use gigabytes driver scan utility(link on that page) and it can check all your drivers for latest versions.


Finally, dont forget to install the Latest DirectX [November 2008] From Microsoft


Also, since you are running XP, think about installing Service Pack 3 so you dont have 3 year old system bugs plaguing you ;)



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Yeah, I've downloaded the driver agent. Apparently there are about roughly 6 drivers i need to update, but most aren't even recomended. I'll only download the ones that are important. I'll get back to you if something bad happens.


Thanks anyway. You've been great help.

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