lukeiamyourdad Posted December 28, 2004 Share Posted December 28, 2004 This is an e-mail I tried to send to Creative. I say tried because they claimed my e-mail was invalid which it isn't. I think they're just trying to avoid their problems. I'm out of hope... Hi I have the weirdest problem. I used to have a Creative SBPCI Ensoniq ES5880 sound card. I tried to update the driver but while it was being updated, the computer had a system crash. So the computer rebooted. After the reboot, both my CD-Rom and CD-WR drivers were non-functionning so were some items related to sound. I succesfully regained the control of both my CD drives and tried reinstalling the old driver for my old card. Of course it resulted in a weird problem that nobody seems to know the solution. I thought it would be the sound card only so I went and bought a new Sound Blaster Audigy2 ZS yet the problem remained. It is as such. According to the Device Manager in the Windows Control Panel, the sound card is working fine. Everest(http://www.lavalys.com/) also detects the sound card. However, dxdiag does not detect any sound card nor does any other program. The Sounds and Audio Device in Control Panel doesn't see anything either. I tried looking for similar cases around the internet yet no one knows exactly what is the cause of this problem. I would rather not reformat my hard drive as I'll leave that as the last solution. Well, the realt last solution would be buying a new computer but well... Any help would be appreciated. Thank you Link to comment Share on other sites More sharing options...
MTV2 Posted December 28, 2004 Share Posted December 28, 2004 does your motherboard have a sound card built-in? other then that, i dont know Link to comment Share on other sites More sharing options...
edlib Posted December 28, 2004 Share Posted December 28, 2004 Good luck with Creative (NON-) Support. I bought a Audigy 2 Z2 that worked fine for music, but crashed the entire system when playing 3D games. After about a month of e-mails and trying different options getting no closer to the real problem, the guy who was handling my case just gave up and another guy took over, asking me to start at step 1 all over again. Turns out my motherboard is incompatable with the Audigys. You think someone there just might have been able to pick up on that... I am now running a Turtle Beach card. Creative's support team is useless. You'll have better luck with Google. I did. Link to comment Share on other sites More sharing options...
BongoBob Posted December 28, 2004 Share Posted December 28, 2004 Originally posted by MTV2 does your motherboard have a sound card built-in? I used to have a Creative SBPCI Ensoniq ES5880 sound card...I thought it would be the sound card only so I went and bought a new Sound Blaster Audigy2 ZS yet the problem remained. No offence meant MTV2, but try to read through and understand before posting Link to comment Share on other sites More sharing options...
Astrotoy7 Posted December 28, 2004 Share Posted December 28, 2004 Originally posted by edlib Creative's support team is useless. You'll have better luck with Google. I did. yeah, I really hate crappy support. You fork out your cash and then you're on your own when things mess up I havent had too much problems with IBM and microsoft though to tell truth - though my contact has been limited. Indeed, Google is cool. There are alot of great message boards out there frequented by clever tech minded ppl who can suggest solution (not this one tho well, I lie, there are a cpl of clever cookies ) I would write them hate mail and death threats, and send a picture of my a$$ with the words "Kiss this" painted on using mspaint.exe jk...well some of it mtfbwya Link to comment Share on other sites More sharing options...
lukeiamyourdad Posted December 28, 2004 Author Share Posted December 28, 2004 It's ok now. My card works fine with everything Turns out it was a problem with Windows. I had to reinstall it but eh. Now to reinstall all of my programs... Thanks for your help And yes, Creative has very bad support Link to comment Share on other sites More sharing options...
MTV2 Posted December 29, 2004 Share Posted December 29, 2004 Originally posted by BongoBob No offence meant MTV2, but try to read through and understand before posting ya well, it happened to me so, i don't know:o Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.