ricesp75 Posted January 8, 2012 Share Posted January 8, 2012 Q, I have spent a day trying to get SWKotoR 2 (previously used, 4-disk set) to play on Windows 7 professional. I am having the issue where the game crashes right after character creation (after completing the installation). I have patched everything that was suggested and followed everything in post #2. When I emailed SecuROM with the analysis file, they said the issue is not SecuROM related and to contact the software Publisher or the Online Distributor for further support options related to issues specific to the software. Where the heck do I go from here? Is there any other way I can manually fix it myself (I can provide my laptop specs or other info to help with suggestions)? Please help! Link to comment Share on other sites More sharing options...
Q Posted January 8, 2012 Share Posted January 8, 2012 Try using the original swkotor2.exe (the one that the patch installed) first. If that doesn't work: Post your system specs Sometimes we're just not going to be able to help you if we don't know what kind of hardware you have on your machine. If you don't know what you have on your machine, then follow these steps below: If you're using Vista or Windows 7, go into your game folder, find "launcher.exe" and right-click on it. Select "properties", then "compatibility" and check the box beside "Run this program in compatibility mode for:" and select "Windows XP (Service Pack 2)". Then check the box next to "Run this program administrator" and hit "OK". (EDIT by Q) Bring up the launcher menu for Kotor 1 or 2 (by running "launcher.exe"). Click on "Configure". Click the "Scan Hardware" button on the lower center of the window. Click "Yes" to continue. Click "Details" to view your system specs. Click "Save Report" and save the file to your desktop. Whenever you post your problem, open the file you just saved and copy and paste the contents to your post. You can leave out the keymapping and everything after that. I looked on their site and it says if the problem is not in a Steam dialogue box then to take it up with the game publisher, i.e. lucas arts. I looked there and it asked what OS I have and Win 7 wasnt one of the, should I say windows vista anyway? My guess here would be a "yes". Link to comment Share on other sites More sharing options...
ricesp75 Posted January 8, 2012 Share Posted January 8, 2012 Try using the original swkotor2.exe (the one that the patch installed) first. the one from sw_pc_english_from200424_to210427.exe ? i believe ive tried both, and the original exe doesnt even go to the character creator. I will try both again today, and if they still dont work ill post my hardware specs. thanks again Link to comment Share on other sites More sharing options...
ricesp75 Posted January 9, 2012 Share Posted January 9, 2012 here ya go Q: [sWKotOR] ReportDateTime=1/8/2012 11:13:27 PM SysInfoVersion=v1.00.60 GameExists=1 GameVersion=v2.00.424 GameInstallLocation=C:\Program Files\LucasArts\SWKotOR2\ [OS] Name=WinXP Version=Windows XP v5.1 build 2600 Service Pack 2 Service Pack=Service Pack 2 Status=Pass [swapFiles] ?:\pagefile.sys=0 [CPU] CPUCount=1 CPUSpeed=1728 CPUFamily=6 CPUModel=15 CPUStepping=13 CPUVendor=Intel CPUName=Intel® Pentium® Dual CPU T2370 @ 1.73GHz Status=Pass [Memory] RAM=1024 Status=Pass [Disk Free Space] C: (NTFS), UNICODE=11.68GB Status=Pass [CD-ROMs] DriveLetters=D:\,E:\ Drives=TSSTcorp DVD+-RW TS-L632H ATA Device [Video] Video Card Name=RDPDD Chained DD Video Memory=512 Desktop Resolution=1280x800x32 @ 60Hz DirectX=DirectX 9.0c (4.09.00.0904) OpenGL Version=2.0.0 - Build 8.14.10.1930 OpenGL Vendor=Intel OpenGL Renderer=Intel 965/963 Graphics Media Accelerator Vid Card Status=Warning Vid Card Driver Status=Pass GL Status=Pass DX Status=Pass [Audio] Sound Card Name=Speakers / Headphones (SigmaTel High Definition Audio CODEC) Status=Pass ;Game Options from swkotor2.ini [Display Options] FullScreen=1 Disable Movies=0 Disable Intro Movies=0 Sort Modules=1 Width=800 Height=600 BitsPerPixels=32 RefreshRate=60 [sound Options] Music Volume=85 Voiceover Volume=85 Sound Effects Volume=85 Movie Volume=85 Number 3D Voices=32 Number 2D Voices=32 2D3D Bias=1.00 Force Software=0 EAX=0 Sound Init=0 Disable Sound=0 [Graphics Options] V-Sync=0 Anisotropy=1 Frame Buffer=1 Anti Aliasing=0 Texture Quality=0 Grass=1 Soft Shadows=1 Shadows=1 Brightness=57 EnableHardwareMouse=1 FullScreen=1 Disable Vertex Buffer Objects=1 RefreshRate=60 Width=800 Height=600 Emitters=1 [Game Options] Enable Tooltips=1 Keyboard Camera Deceleration=2000.000000 Keyboard Camera Acceleration=500.000000 Keyboard Camera DPS=200.000000 TextureVariation=0 BodyVariation=0 AppearanceType=0 PCGender=0 GameCompleted=0 CurSithLord=0 Hide InGame GUI=0 Use Small Fonts=0 Hide Unequippable=0 Tutorial Popups=1 Subtitles=1 Mini Map=1 Floating Numbers=1 Status Summary=1 Enable Mouse Teleporting To Buttons=1 Mouse Sensitivity=44 Difficulty Level=1 Auto Level Up NPCs=0 Mouse Look=0 AutoSave=1 EnableScreenShot=0 Reverse Mouse Buttons=0 Reverse Ingame YAxis=0 Reverse Minigame YAxis=0 Combat Movement=1 UnlockedPlanetSongs=1 TooltipDelay Sec=1 Disable Movies=0 Link to comment Share on other sites More sharing options...
Jawanaka Posted January 9, 2012 Share Posted January 9, 2012 Yes, there is. You're going to have to roll back your video drivers to an older version. This is the oldest version I could find for 32-bit Vista. Replacing your drivers with an older version is a complicated process because the newer drivers will always leave junk files behind. These have to be eliminated or they will mess up the installation of the older ones. 1) Download and install Driver Sweeper and CCleaner. If the installation packages contain adware, be careful not to install it as well. 2) Go to Start>Control Panel>Programs>Uninstall a program and uninstall the AMD/ATI drivers, Catalyst Control Center and anything else that has anything to do with them, then reboot. 3) Boot into Safe Mode (tap F8 at POST screen when the computer first powers up), login to the administrator account and run Driver Sweeper. When it's done it will prompt you to reboot, so do so, but into Normal Mode this time. 4) Run CCleaner's registry cleaner. It will prompt you to back up your registry first, and I would do so, then fix any issues and reboot into Normal Mode again. 5) Now you can install the new (old) drivers. Okay, so this is going to be the most techignorant question ever but...I can't find the drivers listed when I boot the uninstall program screen. Should I run uninstall drivers from the proprieties screen or the restore earlier drivers from the aforementioned? Or is there a third way I missed? Link to comment Share on other sites More sharing options...
Q Posted January 9, 2012 Share Posted January 9, 2012 ^It should be listed as "Catalyst Control Center". Otherwise, yeah, you can uninstall the drivers from the properties window just like you said. here ya go Q: Your hardware is very similar to my notebook's. Did the game patch OK? The only swkotor2.exe that would work with that laptop was the updated one from SecuROM + the original game disk. Link to comment Share on other sites More sharing options...
ricesp75 Posted January 9, 2012 Share Posted January 9, 2012 Your hardware is very similar to my notebook's. Did the game patch OK? The only swkotor2.exe that would work with that laptop was the updated one from SecuROM + the original game disk. I believe so, I follewed all of your steps up to 11, and I have all 4 original disks. I put all of the patches in the kotor2 folder, then opened the 1st (with the exe) from inside the folder and it patched all 6 movie files, and then I did the same with music one and the sw_pc_english_from200424_to210427.exe (and it said I had updated to 1.0b). during the "scan hardware" you suggested, it said that the video setting was in yellow (the NVidia?). should I look to fix that? Link to comment Share on other sites More sharing options...
Q Posted January 9, 2012 Share Posted January 9, 2012 But you don't have an Nvidia GPU. At least the game doesn't think that you do. Link to comment Share on other sites More sharing options...
ricesp75 Posted January 9, 2012 Share Posted January 9, 2012 Oh, I thought that was a driver. is there anything I can do to make it a green dot then? would that fix anything? Link to comment Share on other sites More sharing options...
Q Posted January 10, 2012 Share Posted January 10, 2012 Nope. You have an Intel X3100 GPU. It'll run the game, but just barely. You'll need to turn off all of the eye candy options in the graphics menu. Link to comment Share on other sites More sharing options...
Jawanaka Posted January 11, 2012 Share Posted January 11, 2012 ^It should be listed as "Catalyst Control Center". Otherwise, yeah, you can uninstall the drivers from the properties window just like you said. Okay cool. Thought Catalyst and the actual drivers were separate programs or at least would be listed as such. Link to comment Share on other sites More sharing options...
ricesp75 Posted January 11, 2012 Share Posted January 11, 2012 Nope. You have an Intel X3100 GPU. It'll run the game, but just barely. You'll need to turn off all of the eye candy options in the graphics menu. turned off eye candy as shown here in step 1 http://maketecheasier.com/6-essential-tips-to-speed-up-windows-7/2009/12/30 still not working, still crashing right after I finish character creation. Should I just uninstall it and go through the steps again? Is there another way I should have installed the patches (honestly it was the first time ive ever had to do something like that, never knew about patches or how to apply them)? Link to comment Share on other sites More sharing options...
Q Posted January 11, 2012 Share Posted January 11, 2012 Yeah, I would try reinstalling from scratch. Link to comment Share on other sites More sharing options...
xyzombie89 Posted January 13, 2012 Share Posted January 13, 2012 I've recently tried to install KOTOR II on my windows 7 laptop, I just installed and ran through KOTOR 1, I had applied the lastest patch to KOTR 1, and installed the fix win7/vista mss32dll file, before it would run. I uninstalled KOTOR 1 and went to install KOTOR II it would say missing mss32dll file, so I went back installed KOTOR applied patch and dll fix, then I installed KOTOR II I downloaded the lastest patch after and Downloaded the mss32dll and copied it to my game root folder, however when I create a new character and go to press play, as soon as the opening movie ends it give the stop working error and I have to close. What am I missing? I'm using a Dell inspiron 15 R 6 gigs ram, i-5 processor 2.3 ghs - 3ghs speed. and a intel hd 3000 graphics card. KOTOR 1 ran fine so what did have I done incorrectly on this installation? I also downloaded theses direct-x files dxwebsetup and the directx_Jun2010_redist package any help would be much appreciated. Link to comment Share on other sites More sharing options...
Q Posted January 13, 2012 Share Posted January 13, 2012 Did you follow the directions in the second post when installing? Link to comment Share on other sites More sharing options...
xyzombie89 Posted January 13, 2012 Share Posted January 13, 2012 Yes still as soon as the movie ends the stops working notification is up every time. I will reinstall again however just to be sure, should I remove the mss32dll from the KOTOR 1 folder? edit reinstalled again following post 2 instructions still after movie ends stopped working error comes up. Link to comment Share on other sites More sharing options...
Jawanaka Posted January 13, 2012 Share Posted January 13, 2012 Yes, there is. You're going to have to roll back your video drivers to an older version. This is the oldest version I could find for 32-bit Vista. Replacing your drivers with an older version is a complicated process because the newer drivers will always leave junk files behind. These have to be eliminated or they will mess up the installation of the older ones. 1) Download and install Driver Sweeper and CCleaner. If the installation packages contain adware, be careful not to install it as well. 2) Go to Start>Control Panel>Programs>Uninstall a program and uninstall the AMD/ATI drivers, Catalyst Control Center and anything else that has anything to do with them, then reboot. 3) Boot into Safe Mode (tap F8 at POST screen when the computer first powers up), login to the administrator account and run Driver Sweeper. When it's done it will prompt you to reboot, so do so, but into Normal Mode this time. 4) Run CCleaner's registry cleaner. It will prompt you to back up your registry first, and I would do so, then fix any issues and reboot into Normal Mode again. 5) Now you can install the new (old) drivers. So I tried the options outlined above to no avail. For some reasons the "new" drivers will not install correctly, the standard VGA card remains the primary card and I can play a grand total of zero games (not to mention the lowered screen resolution). I changed back to the abovementioned standard settings under which I of course cannot play kotor. Anyone know why the drivers refuse to install properly? Link to comment Share on other sites More sharing options...
Q Posted January 13, 2012 Share Posted January 13, 2012 ^Are you using 32-bit Vista, or 64-bit? Yes still as soon as the movie ends the stops working notification is up every time. I will reinstall again however just to be sure, should I remove the mss32dll from the KOTOR 1 folder? edit reinstalled again following post 2 instructions still after movie ends stopped working error comes up. Try using the game's configuration utility to post your system specs: Post your system specs Sometimes we're just not going to be able to help you if we don't know what kind of hardware you have on your machine. If you don't know what you have on your machine, then follow these steps below: If you're using Vista or Windows 7, go into your game folder, find "launcher.exe" and right-click on it. Select "properties", then "compatibility" and check the box beside "Run this program in compatibility mode for:" and select "Windows XP (Service Pack 2)". Then check the box next to "Run this program administrator" and hit "OK". (EDIT by Q) Bring up the launcher menu for Kotor 1 or 2 (by running "launcher.exe"). Click on "Configure". Click the "Scan Hardware" button on the lower center of the window. Click "Yes" to continue. Click "Details" to view your system specs. Click "Save Report" and save the file to your desktop. Whenever you post your problem, open the file you just saved and copy and paste the contents to your post. You can leave out the keymapping and everything after that. Link to comment Share on other sites More sharing options...
xyzombie89 Posted January 13, 2012 Share Posted January 13, 2012 [sWKotOR] ReportDateTime=1/13/2012 4:49:07 PM SysInfoVersion=v1.00.60 GameExists=1 GameVersion=v2.10.427 GameInstallLocation=C:\Program Files (x86)\LucasArts\SWKotOR2\ [OS] Name=WinXP Version=Windows XP v5.1 build 2600 Service Pack 2 Service Pack=Service Pack 2 Status=Pass [swapFiles] ?:\pagefile.sys=0 [CPU] CPUCount=4 CPUSpeed=2294 CPUFamily=6 CPUModel=10 CPUStepping=7 CPUVendor=Intel CPUName= Intel® Core i5-2410M CPU @ 2.30GHz Status=Pass [Memory] RAM=1024 Status=Pass [Disk Free Space] C: (NTFS), UNICODE=486.03GB Y: (NTFS), UNICODE=6.81GB Status=Pass [CD-ROMs] DriveLetters=D:\ Drives=MAT****A DVD+-RW UJ8B1,MAT****A DVD+-RW UJ8B1 ATA Device [Video] Video Card Name=RDPDD Chained DD Video Memory=2048 Desktop Resolution=1366x768x32 @ 60Hz DirectX=DirectX 9.0c (4.09.00.0904) OpenGL Version=3.1.0 - Build 8.15.10.2361 OpenGL Vendor=Intel OpenGL Renderer=Intel® HD Graphics Family Vid Card Status=Warning Vid Card Driver Status=Pass GL Status=Pass DX Status=Pass [Audio] Sound Card Name=Speakers / Headphones (IDT High Definition Audio CODEC) Status=Pass ;Game Options from swkotor2.ini [Display Options] FullScreen=1 Disable Movies=0 Disable Intro Movies=0 Sort Modules=1 Width=640 Height=480 BitsPerPixels=32 RefreshRate=60 [sound Options] Music Volume=85 Voiceover Volume=85 Sound Effects Volume=85 Movie Volume=85 Number 3D Voices=32 Number 2D Voices=32 2D3D Bias=1.00 EAX=0 Sound Init=0 Disable Sound=0 Force Software=0 [Graphics Options] Anisotropy=1 Frame Buffer=0 Grass=0 Soft Shadows=0 Shadows=0 Brightness=57 EnableHardwareMouse=1 FullScreen=0 RefreshRate=60 Width=800 Height=600 V-Sync=0 Texture Quality=0 Anti Aliasing=0 [Game Options] Enable Tooltips=1 Keyboard Camera Deceleration=2000.000000 Keyboard Camera Acceleration=500.000000 Keyboard Camera DPS=200.000000 TextureVariation=0 BodyVariation=0 AppearanceType=0 PCGender=0 GameCompleted=0 CurSithLord=0 Hide InGame GUI=0 Use Small Fonts=0 Hide Unequippable=0 Tutorial Popups=1 Subtitles=1 Mini Map=1 Floating Numbers=1 Status Summary=1 Enable Mouse Teleporting To Buttons=1 Mouse Sensitivity=44 Difficulty Level=1 Auto Level Up NPCs=0 Mouse Look=0 AutoSave=1 EnableScreenShot=0 Reverse Mouse Buttons=0 Reverse Ingame YAxis=0 Reverse Minigame YAxis=0 Combat Movement=1 UnlockedPlanetSongs=1 TooltipDelay Sec=1 Disable Movies=1 [config] firstrun=0 Link to comment Share on other sites More sharing options...
Q Posted January 13, 2012 Share Posted January 13, 2012 I see no Dantooine lag fix under [Graphics Options]. If it's crashing right after the 1st movie, try using the original swkotor2.exe from the patch instead of the one that was updated by SecuROM. Link to comment Share on other sites More sharing options...
xyzombie89 Posted January 14, 2012 Share Posted January 14, 2012 Used .EXE from patch same result stopped working pops up after movie ends. Link to comment Share on other sites More sharing options...
Q Posted January 14, 2012 Share Posted January 14, 2012 I'm out of ideas, then. Sorry. Link to comment Share on other sites More sharing options...
xyzombie89 Posted January 14, 2012 Share Posted January 14, 2012 Well thanks for the help anyway. Link to comment Share on other sites More sharing options...
Jawanaka Posted January 14, 2012 Share Posted January 14, 2012 ^Are you using 32-bit Vista, or 64-bit? 32 bit. Should have added that earlier, sorry Link to comment Share on other sites More sharing options...
Q Posted January 14, 2012 Share Posted January 14, 2012 Give this a try. Link to comment Share on other sites More sharing options...
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